For orders placed before 7am HKT, we aim to process them the same business day. Orders placed after 11am HKT will be processed the next business day.

We strive to process all orders as quickly as possible. Our team works diligently to ensure your items are shipped out promptly, especially during busy periods like sale events and new collection launches. Rest assured, we're committed to getting your order to you in the shortest time frame.

For returns of full-priced items, we offer store credit. However, if the item is faulty, we will provide a full refund upon receiving an image of the fault with your return request.

• Item(s) must be returned within 14 days of receipt and in their condition as received with minimal wear, primarily for trying on purposes. Items should be free of stains, odors, and damage, and must include all original tags.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items are only eligible for store credit unless found to be faulty.
• If an item is faulty, please provide photographic evidence to info@naribaby.com to facilitate the refund process.